Shipping & Returns
- Shipping Methods and Costs
- Delivery Locations
- Replacement of Defective Items
- Product Return & Refund
- Shipping Methods and Costs
- You can choose any of the following shipping methods during the checkout process.
Super Saver Shipping: Costs Rs 25 for the first item and Rs 15 for every additional item in order. Clubs multiple items in your order and economically ships them in minimum number of shipments. May take 2-3 days more than Standard Shipping.
Standard Shipping: Costs Rs 25 for each item in your order. Ships items individually or together within the indicated shipping time of each item in the order.
Shipping cost will be added to your cart total during the checkout process. All our prices are inclusive of taxes, and no other charges are there. We have partnered with reputed Indian and Multinational shipping companies and we use this shipping charge to safely and quickly deliver your orders to you. Once we ship your order, we also provide you a link to track the location of your consignment so you are informed at all times about the delivery status.- You can choose any of the following shipping methods during the checkout process.
- Delivery Locations
- Our customers from India and abroad can buy books for delivery to any Shipping Address in India. At present, we dont deliver books to locations outside India.
- Replacement of Defective Items
- We take a lot of care in ensuring you receive your books in very condition. But in the very rare event that you receive a defective / damaged item from TheStorez, we will replace the book with another copy of the book. Please email us at books@thestorez.com with your order number and the book that you want us to replace. When we ship out the replacement item to you, we will also have the defective / damaged item picked from you at our cost.
- Product Return & Refund
- You can return to us any unopened item in its original packaging. If you wish to return any unopened item that has been delivered to you, you can do so by mailing us at books@thestorez.com and then sending the book to us at the following address. As soon as we recieve the book, we will immediately initiate the process to refund you the cost of the returned item excluding the shipping cost.
Address for Order Returns:
TheStorez.com Customer Service
AA 86, New No 11/E,
3rd main road, 4th cross street,
Anna Nagar,
Chennai - 600 040
Ph: +91-9940638038
